Terms & Conditions

1. Website Use

You may use our website to browse jobs, register for work, submit staffing enquiries, and learn about our services. You agree to use the website lawfully and not in any way that damages, disables or impairs it, or that interferes with any other party’s use of it.

2. Eligibility

To register or apply for work through our website, you must be at least 18 years of age (or the minimum legal working age for the relevant role) and legally entitled to work in Australia. Employers and host organisations must be authorised to act on behalf of the organisation they represent.

3. Employer Responsibilities

Employers and host organisations that use our services agree to:

• Provide accurate and complete information about roles, worksites and requirements
• Comply with all applicable workplace, work health and safety, and anti-discrimination laws
• Provide a safe working environment, induction and supervision for workers
• Approve timesheets accurately and promptly
• Meet the commercial terms agreed for each engagement

4. Job Seeker Responsibilities

Job seekers and workers agree to provide truthful and accurate information, to hold and maintain the qualifications, licences and clearances they claim, to notify us promptly of any change to their availability or eligibility, and to conduct themselves professionally and safely during any placement.

5. Accuracy Of Information

You are responsible for ensuring that the information you provide to us is true, current and complete. We rely on this information to provide our services. Providing false or misleading information may result in the withdrawal of an application, removal from our database, or the termination of a placement.

6. Recruitment Disclaimer

Our website and services facilitate connections between job seekers and employers. We do not warrant that any job listing is current or accurate, that any role will be filled, or that any candidate will be placed. Job listings may be changed or withdrawn at any time without notice.

7. Labour Hire Services

Where we supply labour hire workers, the worker is engaged by WorkConnex and supplied to a host organisation, which directs and supervises the day-to-day work. The specific terms of each labour hire arrangement are set out in a separate labour hire agreement and assignment confirmation between WorkConnex and the host. We hold and maintain the labour hire licences and registrations required by law in the jurisdictions in which we operate.

8. Workforce Management Services

Our workforce management services may include rostering, timesheet management, compliance monitoring and reporting. These services are provided under the commercial terms agreed with each client and do not transfer any employment obligations to WorkConnex unless expressly agreed in writing.

9. Payroll Management Services

Where we provide payroll services, we process wages, superannuation, tax and related payments based on the information and approvals provided by the client and the worker. Clients remain responsible for the accuracy of approved timesheets and pay information. We are not liable for errors arising from inaccurate or incomplete information provided to us.

10. Temporary Staffing

Temporary and casual placements are offered on an assignment basis. Assignments may end or change in accordance with the relevant agreement and applicable law, and we do not guarantee ongoing or continuous work.

11. Permanent Recruitment

For permanent placements, we introduce candidates to employers for direct engagement. Placement fees, guarantee periods and replacement terms are set out in our recruitment services agreement with the relevant employer.

12. Job Applications

When you apply for a role, you authorise us to consider your application, contact your referees, verify your credentials, and share relevant information with prospective employers and hosts. Submitting an application does not guarantee an interview, a placement, or any particular outcome.

13. No Employment Guarantee

We do not guarantee employment, placement, or any particular outcome to job seekers, nor do we guarantee that any role will be filled for employers. Our role is to facilitate connections and to provide recruitment, labour hire, workforce management and payroll services.

14. Fees & Service Terms (Employers)

Our services to employers and host organisations are provided for a fee as set out in the applicable service agreement, quote or assignment confirmation. Unless otherwise stated, fees are exclusive of GST. Invoices are payable within the agreed terms, and we reserve the right to charge interest on overdue amounts and to suspend services for non-payment. Job seekers are not charged to register or apply for work through our website.

15. Intellectual Property

All content on our website — including text, graphics, logos, and the WorkConnex name and branding — is owned by or licensed to WorkConnex and is protected by intellectual property laws. You may not copy, reproduce, modify or use our content without our prior written consent, except as reasonably required for your personal, non-commercial use of the website.

16. Acceptable Website Use

You agree to use our website only for lawful purposes connected with genuine recruitment, employment or staffing needs, and in a manner that respects the rights of other users and third parties.

17. Prohibited Activities

When using our website, you must not:

• Post false, misleading, defamatory or fraudulent information
• Impersonate any person or organisation, or misrepresent your affiliation
• Upload viruses or malicious code, or attempt to gain unauthorised access to our systems
• Harvest, scrape or collect data about other users
• Use the website to send spam or unsolicited communications
• Use the website in breach of any applicable law or these Terms

18. Third Party Links

Our website may contain links to third-party websites. We provide these links for convenience only and do not endorse, and are not responsible for, the content, products, services or privacy practices of those websites.

19. Limitation Of Liability

To the maximum extent permitted by law, WorkConnex is not liable for any indirect, special or consequential loss, or for any loss of profit, opportunity, data or goodwill, arising out of or in connection with your use of our website or services. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under the Australian Consumer Law. Where our liability can lawfully be limited, it is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.

20. Indemnity

You agree to indemnify WorkConnex against any loss, damage, cost or liability that we suffer arising from your breach of these Terms, your provision of false or misleading information, or your unlawful or negligent use of our website or services, except to the extent that the loss was caused by our own negligence.

21. Termination Of Access

We may suspend or terminate your access to our website or services at any time, with or without notice, if you breach these Terms or if we reasonably consider it necessary to protect our business, our users, or third parties.

22. Governing Law (Australia)

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them.

23. Dispute Resolution

If a dispute arises in connection with these Terms or our services, the parties agree to first attempt to resolve it through good-faith discussions, and, if necessary, mediation, before commencing court proceedings — except where a party requires urgent injunctive relief.

24. Changes To Terms

We may update these Terms from time to time. The current version will be published on our website with its effective date. Your continued use of the website or services after the changes take effect constitutes your acceptance of the updated Terms.

25. Contact Details

For any questions about these Terms, please contact us:

WorkConnex Australia (WorkConnex Global Recruitment Pty Ltd)

ABN 31 682 348 803

Suite 23, Level 3/301 Castlereagh St, Sydney NSW 2000

Email: info@workconnex.com.au

Phone: 0426 699 915 | 02 8750 9780

Web: www.workconnex.com.au